Contact Us
A small team reads every email personally. Usual reply window: one business day.
The fastest way to reach us:
hello@mapsofus.comSupport hours: Mon–Fri, 9am–6pm ET · Response within 1 business day
Why are you writing in?
Order status or tracking
Already placed an order? Check your shipping-confirmation email first — it includes the tracking link. If something looks off, email us and we'll dig in.
Email support →Typo, edit, or rush before it ships
Spotted a typo right after ordering? Email us within 24 hours with your order number and the fix — we can almost always catch the print before production starts.
Request an edit →Refund, reprint, or guarantee claim
Every order is covered by our 30-day satisfaction guarantee. Email us and we'll make it right — reprint, redesign, or refund.
See guarantee details →Press, partnerships, or wholesale
Working on a gift guide, partnership, or bulk order (50+ maps for an event)? We'd love to hear about it.
Pitch us →Might be faster to read the FAQ first
We've written out the 25+ questions we get most often — shipping windows, paper specs, refund timing, gift options, and how the AI works.
Read the FAQ